You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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We ordered the gate to keep our animals from roaming the house when we weren't watching them as closely as we should. Installation was a snap-especially since the gate and mounting hardware design allows for an "angle" installation. Attachment hardware and the gate itself are well made. The gate arrived with one broken dowel, but a quick call to the manufacturer's customer service number had a new gate in our hands in less than a week WITH A PREPAID RETURN LABEL ENCLOSED. The latch system took a little getting used to for our elderly sister-in-law, but works fine. It especially foils the inquisitive hands of our 22 month-old grandson.The gate construction and the associated mounting hardware are excellent and the finish and design blend well with our decor. So far, durability has been excellent. A wholehearted recommemdation for all who need a sturdy, well-designed, and eye-pleasing gate for safety and movement control.
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