You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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Overall I was not super happy because the item came broken in several places, but you pay for what you get. Overstock's low shipping cost made up for it. Since my boyfriend is a contractor, he was able to fix most of it. I figured to take the loss on it not being perfect, rather than pay for shipping to mail it back out and wait for another one. Since it is for my bunny rabbit, I let it go, if it was an item for in the house I would have definately been annoyed.
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