The guitar arrived well set up and just slightly out of tune, which means they did a good job setting it up before shipping it out. I purchased the guitar to learn finger picking on. My main guitar is a $800 Fender strat with low action, so when this guitar arrived with low action, I was very happy. Not sure what brand the tuners are, but they do their job, the guitar stays in tune well. This guitar was made for finger picking, and it plays chords well also, well worth every penny. The guitar does not have a high gloss finish, but in this case that is a plus. It is also the first acoustic guitar I have ever owned that has two strap buttons, just like on an electric guitar - love it. Important to note is the free guitar case that comes with the guitar - this is no cheap case. It is built rugged, and has a lock with two keys, you would easily pay $80 in a music store just for the case. For the price, I was really surprised at just how well the guitar sounds, better then most guitars in this price range, and if someone stole it from me, I would run out and buy another one. This is my first purchase through overstock.com, but it will not be my last, a great company with great products.