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Personalized Product Recommendations
I have been extremely happy with Overstock.com and their customer service but, I am not happy at all with the shipper, FedEx. I ordered the orchids & big island cookie gift pack which was sent 12/7/09 but did not get delivered until 1/3/10. The flowers were frozen and of course did not arrive for Christmas. FedEx did try to follow up but it was too late. I will continue to order from Overstock.com and hope that items will be delivered on a timely basis.
Leaves our warehouse in 1-5 business days. * *
This item is not returnable unless the problem you experience is the result of our error.
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This item cannot be shipped to Alaska or Hawaii.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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