May 4, 2013
cdtoday1
from TX,
Rating:1.0
This was my first experience with OS.com. I am very frustrated and disappointed. I ordered the above on April 11th and understood it would be delivered in 5-10 business days. The gift was never delivered. I went online to track status of delivery and it never changed.. After two weeks, i checked online via Chat; no number to call to talk to someone should have been a red flag. The agent inititiated a trace and after another 5 days, after checking back twice, I was told the purchase was being cancelled and reordered. At this point I would have expected an expedited delivery. Not the case, it was going to take the same 10 days to be delivered again, arriving on May 16th. I cancelled the order. I am now waiting to see how long it will take for the credit to show up on my card. I was able to utilize another company and will have the gift delivered by the 9th of May after placing the order on the 3rd. I will never purchase anything from Overstock again!
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Would you recommend this to a friend? No