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I sent this get well basket to a friend who was facing a long recovery in a wheelchair. This product would have gotten 5 stars had Overstock.com included the card which I carefully filled out to lift my friend's discouraged mood. It was very disappointing to know this lady had to ask someone to go out on her porch where the package was left in the snow to retrieve it, but then to have no idea who sent it because Overstock.com was so careless not to include the card is inexcusable. My friend did say though the products were very nice. I would never order anything like this again from Overstock.com and have it sent directly because they can not be depended on to do what they said they would do. Also it took nearly two weeks for it to arrive. Overstock.com doesn't even deserve a full star in my estimation, but there is no "zero star" for not keeping their word and their terrible delivery service. :-((
I was very disappointed there was no gift card enclosed with the gift basket. The recipient did not know who sent the gift.
According to recipient, there was no card or message identifying the sender. I made sure to write a message when ordering. Hope the company corrects this -- it's an ideal get well basket otherwise!
This product was great! We sent it to a coworker who had just broken her leg and she loved it. It was delivered at the appropriate time as well.
The product was sent without the card and left outside the front door and so the recipient had no idea who sent the get well basket which defeated the whole purpose of sending a get well basket.
This item is not returnable unless the problem you experience is the result of our error.
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This item cannot be shipped to Alaska or Hawaii.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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