The items in the basket were great. Unfortunately, the basket they came in was a crushed mess. The box itself was undamaged so someone who packed this crammed the items in and totally ruined the basket and the appeal of the product when opened as a gift. I complained to customer service and received a generic response. Hence, my schizo rating of the basket! Orderer beware!
A box arrived with random items stuffed into a thermal envelope, a torn smaller box which was presumably to hold the loose silver bags of crackers, a flattened sausage, and cheeses in differing states of compression. Ina Garten has a phrase for this: "a dog's breakfast." There was a little basket that the recipient was meant to repack all this unpalatable mess into. Only the chocolate covered nuts, the salmon, and the smoked cheese managed to survive this poor attempt at packing. Buh-bye!
Excellent quality products included, and a variety of different flavors. Well received by my brother, who's been enjoying it immensely. Delivery was even quicker than anticipated.
- How accurate was the sizing? Good
- Please tell us about the quality of the product. Excellent quality
- Was the product free of any manufacturer defects? Yes