Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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* For your safety, some orders go through our loss prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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My set arrived without an instruction booklet so I had their assistance line help me through the setup process. Each time I turned on the TV I lost more channels until I was down to two channels and no sound. When I did a new scan to lock in the channels it refused to scan the digital channels.The help line tells me to buy a converter box but would not tell me why I was able to scan the digital channels originally without a converter box but not now.I will throw out the set and buy a new one - but NOT a Westinghouse.
Rating
A total lemon
sheepcounter2
from Bethlehem, PA, May 27, 2009
If I could rate this unit a 0 I would. After three months, the unit had major color distortion problems and it took four full months and a lot of aggravation before Westinghouse replaced it with another unit, the quality of which remains to be determined. I won't go into the details, but there seems to be a disconnect between the service department and the factory at Westinghouse.
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