the tv looked as it had a slight dent on audio grill in front, i can deal with that, but the audio. its fine if i don't have the surround sound on, but when i do, it sounds like a speaker is blown, all this rattle and hiss or some other obnoxious sound i find hard to describe. i don't normally return things, i find it a major pain in the neck and hate doing it.. It is stated that all the electronics are tested that are refurbished, they should check the surround sound, then we wouldn't give rviews like this. I plan to buy a home theater speaker system so i'm not too upset. Great pictrue, wish audio was louder, again home entertainment speaker system will fix this. otherwise i'm sure if your audio is ok you'll love this tv, sorry for the low marks. next time check out the whole system. Audio is a lot of the magic of television, its like having a blank screen. so bad audio will kill a tv review. I have purchased quite a few things from Overstock and am still a loyal customer, i would probably just return it next time.