We were excited to get a new tv.We were not expecting a scratch down the side of framing around the tv screen.Guess thats why they had returned the tv,and labled it refurbished.The tv works great don't even notice the scatch.For the price we paid and free shipping to my door in the middle of nowhere.You can't see the scratch from your house and we had to point out the scratch to friends .We will live with the scratch.
Missing Screws, and with TV in reversed stock box (inside out) the TV was not well secured. The base had fallen out even during delivery. Contacted OverStock, and screws were sent right away. I am and will continue to be a customer.
- How did the image on site compare with the actual product? Good
- Was the product free of any manufacturer defects? Not Quite
- Please tell us about the quality of the product. Average Pluse
Not a bad TV just not as good as I expected. The Pro's are: Light weight - I had it hung on the wall. Sound is reasonably good which I did not expect after reading the reviews. HD picture in 16:9 mode looks OK as long as the scene is not too dark. A reasonably attractive set. The Con's are: There is a lot of and very inconsistent backlight bleed-through on the edges so if you are watching anything that isn't in full 16:9 format the 'black' borders are distracting. It also effects the 16:9 programing if there is a dark scene. There were more scratches on the set than I had expected - I know it is a refurbished TV but I was still surprised as I have had TV's for 10 years with much less signs of wear. Remote is kind of cheap feeling - the prior user had scratched it to heck as well. Bottom-line this is not a bad TV but not good enough for me so I have returned it.
Called Vizio 5 times & had to send copy of receipt for proof of purchase. Rep had me unplug , hold in button etc. They did nothing ! Picture would black out, lost sound, remote never worked. replaced batteries every few days, cleaned battery connectors. Replaced remote with a Phillips which works great but Visio still stinks DON'T BUY VIZIO JUNK !!!!!!!
- How did the image on site compare with the actual product? cant zoom in good to see detail
- Was the product free of any manufacturer defects? problems immediately. could not get satisfaction
- Please tell us about the quality of the product. JUNK