The phone comes pre-programmed in Chinese. Even when the phone is changed to English, there are certain settings you are unable to change due to the factory settings. It only allows the phone to say in the Samsung Chinese IME mode,which is why you are unable to change those certain settings. Also, you have to research to be able to send a text message. Without it, you are only able to make a phone call (which when receiving the call comes up in some weird name) and get on the internet. Also, even with my SIM card you are unable to access the app store to purchase apps. In the package there isn't a manual, they only send this little quick start guide which is not helpful. I would not recommend buying this phone if you want a smart phone your are going to be able to use.
I was very skeptical about buying this phone being that I've never heard of it before but I must say. ....IT IS AWESOME! I have a note 3 and I bought this for my daughter. I find myself trying to compare all the time. It is amazing. Of course it's super huge and with her being so tiny, it looks like she's holding a mini tv. Lol but the price was well worth it. You can't go wrong with this phone.
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