Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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I purchased this for my daughter. It was easy to use and she loved it. However, suddenly, all the music and pictures on it disappeared and when I tried to load new music on, it appeared to work but the audio never worked again. The warranty is only 30 days so I could not return it since it has been 6 months. Don't buy it, invest in an ipod or creative zen.
How often do you shop at Overstock.com? Few times a year
I bought this as a kindergarten graduation gift for my daughter. She loves music so I thought she'd love the mp3 player, and she also likes to take pictures so the camera aspect was intriguing. She loved it! Not only does she enjoy listening to the music, but she also loves to make videos with it too! ( I didn't realize it did that t) She has played with it for hours and is the envy of all her friends. There is no flash, and the picture quality can be poor if you don't hold it really still, but for the $ who cares?! She sure doesn't. The only negative is the lack of good instructions on how to download the music. It took a while to figure out and was very frustrating, but once we figured it out it was ok. Would definately recommend if you want a lot of features for a small price. (As long as you are not looking for high quality sound!) As she has said, "Excellent shopping MOM!"
How often do you shop at Overstock.com? First time
This was perfect for my 9 year old and 12 year old daughters. Downloaded music and videos are clear and crisp and no add-on's are needed to listen without earbuds. The digital pics are grainy b/c there's no flash and the vids are grainy unless you're in a very well-lit area, so don't use it for important pics. My kids have had no problems with theirs, their friends are impressed (very important in middle school!), and it was easy to teach them how to use the software. Buy the extended warrantee just in case, it's coverage is excellent.
How often do you shop at Overstock.com? Few times a year
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