The map with this unit was totally out of date. I live in a development that was constructed 2 years ago and it did not show up on the map!. There was no option to update the map unless I wanted to pay another $36 when I connected the device to my computer and accessed the website.
I was given a Garmin Nuvi as a gift a few weeks after I bought the Tom Tom and its map was completely up to date.
My advice - don't go with Tom Tom, buy the ***.
We have had Garmins for the last 3 years in both cars. This GPS is far superior to the Garmin product. We just moved to LA and had know idea of how to get around the city. One of the Garmins died and we purchased this on the recommendation of a friend.The directions are better and have not had any problems getting around as we did with the Garmin. Now the other Garmin is acting up so we will replace it with one of these. Love the TomTom
It gets me where I want to go. Doesn't always use the same words as I would in descriptions. Tells you to turn when it is a merge but knew it was a roundabout ahead. Go figure. Wish it had more than 3 "American" voices.
How did the image on site compare with the actual product? same
Was the product free of any manufacturer defects? It appears to be free of defects
Please tell us about the quality of the product. I thought the battery life is a bit short but then again I am not sure how long the battery should last.
Easy to set up. Upgrades quick and easy. Excellent directions and advanced warnings. Voices clear and to the point. I felt that the product paid for itself on the first use, eliminating the need for a "co-pilot".
How did the image on site compare with the actual product? excellent
Was the product free of any manufacturer defects? yes
Please tell us about the quality of the product. excellent
I have only gotten lost once since I got my Tom Tom. My only concern is I would like to know the name of the street I am turning on. It only gives upcoming directions in yards, and I would feel more comfortable with more information. Otherwise, I am very happy with this little device. I like changing the voices.
The product was shipped with a car charger that didn't work. I contacted TomTom for a replacement and was given such a run around that I gave up and purchased one separately at another retailer. Very unhappy with the lack of customer service that I received.
How did the image on site compare with the actual product? the same
Was the product free of any manufacturer defects? no
Hello hilton0197, unfortunately this GPS does not include maps of the Dominican Republic and Puerto Rico. If you have any additional questions please feel free to let us know. Thank you for shopping with us!overstockcustomercare1 on Jan 27, 2014
Did you know that every year, roads change by up to 40% in high-growth areas? Tele Atlas manages this by using the world's most comprehensive systems to identify and incorporate these changes into our maps with unprecedented levels of speed and accuracy. All TomTom devices benefit from the Tele Atlas advantage--more coverage, more points of interest, and more freshness and accuracy.No, it doesn't come with an life time update. Thank you for your question. Please feel free to contact us again with any further questions.overstockcustomercare1 on Mar 8, 2013
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