I just received this battery and found it had scuffs and scratches on the case and the contacts have more wear on them than my two year old battery. I'd read poor reviews of this same battery on the website where I usually buy everything, where people had complained of getting used batteries sold as new. I figured ordering from a "reputable" company such as Overstock, I would receive a new product and wouldn't have to worry about this issue. Guess I was wrong. They all must originate from the same shady place who sells used batteries as new.
I chatted with customer service and "XXXX" said they would get back to me within a day or two. At this point I don't even know what would satisfy me. Very upset at this point and will probably never order from Overstock again after this lousy first time buying experience.
The old battery in my HTC Touch was taking forever to charge and would go down very quickly.
I thought I'd try replacing the battery from Overstock and hey presto my phone has a new lease of life.
I'd thoroughly recommend buying such items from Overstock.
How did the image on site compare with the actual product? Identical
Was the product free of any manufacturer defects? Yes free of any defects
Please tell us about the quality of the product. Top Quality, just what I expected
Hi bea2014, the Standard Battery for HTC T-Mobile myTouch 4G BD42100 is brand new. Please feel free to contact us again with any further questions. Thank you for shopping with us!overstockcustomercare1 on Feb 28, 2014
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Usually leaves our warehouse in 1-2 business days.
Standard Return Policy for Electronics:
The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late. More details
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** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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