Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I love my first notebook! It was a cinch to set up, has all the features I want, and the price was great. I was a little concerned about the VAIO being a refurb, but that concern has been erased by the excellent performance and condition of the computer. Downloading & opening large files are done in a flash-- unbelievable speed. The only drawback I've found is the short battery life-- hence the 4 stars for performance. Other than that, this is a terrific purchase. Thanks Overstock!
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