Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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Although I purchased a refurbished laptop, it arrived in mint condition. My first surprise was the weight. It is quite heavy for such a slim computer. It functions like new. I am exceptionally pleased with the touch pad which requires a little pressure to move the cursor. On other touch pads I have to chase the cursor around the screen because the pads are too sensitive. I would not want to lug it around campus along with an arm load of books; however, it makes a great business computer when carried in a shoulder bag. Because of the weight, I wouldn't recommend it for those who need to balance it in your lap such as on a flight or train. These are the only downsides I have found. I am blissfully content with it.
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