I am very pleased with my purchase of the Sony Vaio. I was very impressed with the product even though it is not a new unit. It was refurbished by the manufacturer and is in excellent condition. I'm having a great time using all of the features of this wonderful laptop. Not only does it work well, it is so cute. The mobility of the product is also great. I was able to travel with it to my sister's home and it performed just as well there as it does at my home.