When I ordered this item, there was no indication that the item shipped would be refurbished. This was not listed in the item description at the time I ordered it. I noticed that the item is now listed as Refurbished. I never intended to order a refurbished item, especially at this price. This item had scratches and was obviously used. The description also indicated that a user guide would be shipped with the phone. There was no user guide included in the generic box that the phone was shipped in. Needless to say, I returned the item for a refund. Also, the description indicates that this phone is for Verizon only. This is an unlocked GSM phone so it will NOT work with Verizon. It will work with T-Mobile and AT&T.
- How did the image on site compare with the actual product? Item shipped was used
- Was the product free of any manufacturer defects? Used item
- Please tell us about the quality of the product. Poor quality