This is NOT a complaint about Overstock but about the PRODUCT.
I purchased this since the value was great, and the reviews here were quite positive. However, I received a defective product, and the manufacturer replacement was ALSO defective. Their customer service was quite good, as a matter of fact, but it really does not count if the product did not work! I am now waiting for my second replacement, and if this one does not work, I am going to request a refund.
Not all that pleased with this one, the cost of the device comes with the expectation that you get something without major downsides. I can list some glaring ones.
For starters, I have to restart my PC to get the software to recognize the scanner after being idle. This is incredibly inconvenient and a terrible failure on Fujitsu's part. This is with all the troubleshooting they recommend, which boils down to trying different USB ports, and reinstalling the software.
A lot of the time documents get misaligned (Receipts in particular) and do not feed correctly, entering the scanner straight and falling into an angle. While the scanner software does correct and straighten documents scanned crooked, it only detects documents coming through the center of the feed tray and stops a scan prematurely if the receipt has fallen out of that sensors view. Keeping the document or receipt straight in the feed tray is very difficult, even with the guides.
When feeding a document 14 inches or long...
I can't believe the quality of the photos I scanned with this scanner! They are great. My current project is scanning all my old photos- over 40 years of them! Makes great copies also. This is the best value for a quality scanner I've ever seen!
I recently upgraded my desktop PC from Win XP to Win 7. Drivers for my very old scanner were not available. I did not want to spend a lot of money as my scanning activity is not that intense. Based on reviews here and other places, this scanner looked like a good possibility. It was shipped quickly and I received it in just a few days. Installation was easy. Insert the CD and let it run, paying attention to any offers to install unnecessary software. The scanner comes with a USB cable and is powered through the USB cable. No additional power supply is needed. That is a definite plus for me. After the software installation, I plugged the scanner into the USB cable and tried it out. It worked. The scanner has buttons on the front that permit initiating various scanning tasks without accessing the PC desktop (the PC must be booted and running). I prefer the old-fashioned way by accessing the provided Canon software on the PC to select what I wish to do - scan to file, copy, scan...
FUJUTSU MAKES EVERYTHING QUALITY!! ALL THERE STUFF IN SCANNERS ARE GREAT . IVE HAD MACHINE 8 YEARS PLUIS AND THEY ARE STYILL GOING STRONG .
BUT THIS ONE WASH GOOD BUT DID NOT FIT OUR NEEDS . IT WA STOO SMALL AND PAPER FED TOO SMALL NOT ENEOGHT SHEETS . SO IT WENT BACK I GOT THE LARGER FUJUTSI WORKS GREAT
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