Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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Some difficuly downloading videos onto player. Need to install Sansa Media Converter software from Sansa.com. Haven't gotten back to that to figure out yet. The player doesn't come with a DVD/software. Had to configure my computer to recognize the player, minor trouble doing that but did it and I am not too computer savvy. Overall a good product and value. Player doesn't come with a charger.
Good product, good value even for a refurbished product. An owners manual would have been a bonus, I had to go online to download it. I think it should have been included for the price.
Being refurbished it did not come with factory instructions or software which made it a little harder to understand and use this device. The screen is a little small but it gets the job done. The SanDisk Sansa has 2 feature that I like that are not standard on many other MP3 players. Those features are an FM radio and a MicroSD card expansion slot. The price is great compared to many other MP3 players and I highly recommend this product to other people.
The event went well. I did not receive the owners manual and instillation cd with the mp3 player. Also I think that a lanyard should have been part of the package. I contacted Overstock via the chat line and had very good response with the needed material e-mailed very quickly. I general I am satisfied and will shop OS again.Thanksbr456
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