This headset stopped working just four months after I purchased it. I might have dropped it once, but in general I take good care of my belongings. Overstock.com won't stand behind the items they sell. They first said I need to call Samsung for a replacement or refund. Samsung will only replace the item after I send it to them, but they will not issue a refund if I decide I don't want a product that breaks so easily. Back to Overstock and their return policy is only 30 days. They said if I send it to them they will inspect it maybe issue a partial refund, but they couldn't tell me how much it would be. I could have bought a *** headset but chose to buy this *** one instead because it's advertised to be stereo and to have other features that sounded useful. It's actually not that great of a product. The instructions don't describe what the multi-function jack is for. You can't use the ear hook and the shirt clip at the same time. Too many voice menus. When it did work it was only intermittently. It's not worth the money. Probably cost all of **** to manufacture but neither Samsung nor Overstock will give a refund when the product proves to be defective. I'm now not sure if I'll buy from this site again. The people were nice though.