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except for a few missing video cables, all is good. For our apps the 20" LCD monitors were well acepted by all our users.
the monitor quality is good. one cord is loose and regardless of what I do it still comes loose. I just need to get a new connector
The product works great, the price was awesome and it arrived extremely fast. I would definitely recommend them.
I purchased the monitor to use with a 2008 Apple Mac Pro laptop which had a screen problem. The refurbished Samsung product came with power cable and video cable, but I wasn't able to get the display to work with the standard video cable and the Apple DVI adapter. Not sure if it was the cable or the connector on the monitor, but I purchased a DVI cable to use with the DVI port on the monitor, and the monitor then worked fine. For the price, this was a great purchase - in fact it was a good purchase even at standard retail price.
the only missing item was a sheet giving detaiils of ops..I carefully put foot on, then cables in rear then hooked to PC.. found out 5 min later one MUST glide thumb over (/) plate to turn on! It is crisp clear..very good quality
I ordered a refurbished and it looked like brand new in box. The monitor itself looks great too, but : First, cannot adjust monitor angle. Second, there is a piece stays in between the monitor screen and base that you need to snap on, but there is a tiny gap left there and the screen shakes left and right when the computer table is touched and moved. Everytime when I just put my elbows on the table the monitor would "swing", though the bottom of the base stand still. I cannot figure out how to correct it. it would be ok if they at least just give a piece of screw, but the let you clip it, which I think is not a smart design (unless you don't typing frequently). My other 2 monitors don't have this problem.
Leaves our warehouse in 1-3 business days. *
The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late. More details
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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