I returned this item back to you guys 1-17-14. This started out as one of the best MP3 players for my needs. It would freeze at different times PLEASE WAIT when I would first turn it on or when I went from music to audible. I ended up buying an Eclipse at my local K-mart for 30 bucks, I will give this Eclipse away as soon as I get something more to my liking (not to a friend).
The MP3 player wont even turn on and it was supposedly brand new. That was a big waste of my time downloading music to it while it charges hoping 3 hours later I would have a fully charged MP3 player with my brand spanking new playlist. Had to delete them all and mail the MP3 back. Disappointed to say the least.