My multi-use printer gave me little warning the drum was running out, and then stopped working. Item was sold out at several big name office supply stores, but Overstock had it and at a good price. O's service really helped me out.
This is NOT a complaint about Overstock but about the PRODUCT.
I purchased this since the value was great, and the reviews here were quite positive. However, I received a defective product, and the manufacturer replacement was ALSO defective. Their customer service was quite good, as a matter of fact, but it really does not count if the product did not work! I am now waiting for my second replacement, and if this one does not work, I am going to request a refund.
I had a Brother before this and I loved it. I had read some reviews that talked about sleeping too hard and not waking up. I find nothing of the sort. It is very responsive and gets right to the printing from a sleep position. It is faster when printing and when scanning. I print documents of 200 to 300 pages at a time. I am now done faster. So glad I purchased this Brother! Thanks Overstock for the great price too.
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