the printer was about what I expected....a good value for the money; replacing a smaller HP deskjet printer that could not copy. This model does not scan but makes black and white and color copies; ink, which is usually pricey, comes with the model, so it is a very good buy with the new ink. I would purchase it again.
My multi-use printer gave me little warning the drum was running out, and then stopped working. Item was sold out at several big name office supply stores, but Overstock had it and at a good price. O's service really helped me out.
This is NOT a complaint about Overstock but about the PRODUCT.
I purchased this since the value was great, and the reviews here were quite positive. However, I received a defective product, and the manufacturer replacement was ALSO defective. Their customer service was quite good, as a matter of fact, but it really does not count if the product did not work! I am now waiting for my second replacement, and if this one does not work, I am going to request a refund.
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