Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I have only two suggestions that would make this product more user friendly. 1. The case is diffiicult to attach to a seat or to secure in the middle of an area. There needs to be an easier way to display the picture. 2. Radio frequency is a pain. There are not enough frequencies availiable on the headphones to find a station the kids can use for the player and not get feedback from local radio stations. Other than these two down falls our family enjoys the machine. It makes our long drives a little more peaceful.
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