Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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i bought this product expecting philips to be a great quality product but was deeply disappointed. the sad problem was that everything about the mp3 player was great except for the loading factor and sound. i understand that an mp3 player has to update its media library once you just put songs onto it and that took a long time, but after i removed the headset it kept on updating the media library. and every time that i turned on the mp3 player it would update the media library over and over and over again. the sound quality wasnt that great and i dont know if anyone else has had the same updating media library problems but i had purchased a magnavox before (also made by the philips company) and same problem. overall wouldnt recommend this mp3 player.
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