Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I bought this product thinking it might be a mistake. but when it came in, i was surprised by the way it sounded. i fell in love with the sound quality. pictures so clear and the sound was just great. plus it was so easy to set up.
I bought this Phillips unit brand new & in less than a year the DVD player started working only intermittently and shortly after a year the sound quit. VERY disappointing because it had a great picture and the sound was powerful and clear. Phillips customer service is one of the worst to deal with and aren't helpful at all . . .
I've had this for a week now and have no complaints. The price was a true bargain and it sounds magnificent. I am happy and the process from start to finish was very professional. A great find!
This product would not play any disc (the entire reason for its existence). Still trying to get reimbursed by Philips. Their customer service representatives supplied inconsistent instructions. Overall bad experience.
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