Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I knew this is a refurbished product when I bought it, but I thought what I received will at least work. After I received the phones and set them up, one of the handset isn't working. After spending an hour trying different things, taking out battery, swapping charging station etc, I realized the handset itself is not recognizing charge. I ended up having to spend another hour on the phone trying to get it replaced, and the postage to send it to Panasonic. All the while down 1 handset.
Also, the only way you can tell that you missed a call is by looking at the screen on the handset, which isn't that obvious.
We are frequent shoppers of Overstock.com and have again been very pleased by this most recent purchase. Panasonic is a name we know we can trust and the quality of this particular phone system is one that we would recommend to anyone. One issue that our old phone left us with was poor voice clarity. We also had serious problems with losing reception when the handset was taken too far from the receiver. With our new Panasonic, neither of these issues are problems for us any longer. We are very happy. You CANNOT beat Overstock's customer service or shipping/handling charges. I have bought several refurbished items from Overstock.com and each of them have been in perfect working order; just like new.
How often do you shop at Overstock.com? Few times a year
Best phone for the money! Got it, programed it and use it, that's all there is to it. I use it with the service from my cable / internet provider and it is terriffic. Fast shipping and excellant condition. You won't be sorry. The three phones come in handy.
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