Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I already have this phone and have had no problems w/it. It works great. I was adding another individual phone to my current based. Overstock.com shipped the phone, but w/o the battery in the phone which makes it worthless for use. Customer Service was quick, but said the Parts Dept would contact me in 1-2 days....little inconvenient...let you know if they come through w/the battery. I've been impressed with Overstock.com in the past so history is positive.
I recently purchased an additional 2 Panasonic (refurbished KX-TGA560) cordless handsets adding to the two that the system originally came with. I successfully installed them without any difficulty and they work quite well with the two that I purchased in November, 2006. We use the phonebook feature and caller ID, as well as the missed calls feature regularly. In the three years since the original purchase, we've had no problems. I find that being able to remotely call into the system to retrieve messages is likewise useful.
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