Bought 2 phones, but one was not working. Returned them both, the palm series has a touch screen pen, and she found it to be more difficult and we worry that it will get lost. Otherwise a great little phone good for small hands.

• How did the image on site compare with the actual product? even better when u actually have it
• Was the product free of any manufacturer defects? No
• Please tell us about the quality of the product. Good quality

FAST shipping. I have to say I fell in love with this very simple smartphone! It's fun to play with and a great starter phone. Easy to type if you have small fingers like me. It looks better in RL than in the pic. Cons: No 3g.