I purchased two of these phones as punishment for my kids. They kept breaking their "good" phones so I purchased this as one of the replacements. Much to my surprise, they love the phones. I have no clue how they type so fast on the itty bitty keys but they do.

• How did the image on site compare with the actual product? Exactly the same
• Was the product free of any manufacturer defects? Yes
• Please tell us about the quality of the product. Good as new

It was a great experience and I'd definitely consider overstock.com again.

• How did the image on site compare with the actual product? Just fine.
• Was the product free of any manufacturer defects? Yes.
• Please tell us about the quality of the product. Great - brand new.

It was a Christmas gift for my husband. In less than a month he couldn’t get a signal. He took the phone to the Verizon store and they told him that it was a soft ware problem. Apparently this model is a few years old and there was nothing they could do to fix it. Since he is a construction worker and he goes through a phone a year; I hate to spend a lot on a new phone or renew a contract for two years. Sometimes cheap is just not cheap at all.

• How did the image on site compare with the actual product? Fine
• Was the product free of any manufacturer defects? No
• Please tell us about the quality of the product. Horrible