As soon as I received this camera I tried to register on the Nikon site. A warning popped up saying this camera may be a grey market item. I called Nikon and they said they would only guarantee this camera if I had documentation from where I bought this camera outside the US. Since this camera was purchased in the US, they would not honor any warrantee and they would not touch this camera if anything went wrong with it. I promptly returned the camera. Overstock.com was great about refunding my money and reimbused me for the return shipping with the extra insurance.
- How did the image on site compare with the actual product? ok
- Was the product free of any manufacturer defects? Menu system differs from non-gray market camera
- Please tell us about the quality of the product. It still took great pictures
To the previous reviewer from Florida. Don't be too upset. Many people associate "grey market" with illegal. That is far from the truth in the camera market. Grey Market cameras are sold by even the largest pro photo shops. They are exactly the same as the official USA import. Gray market cameras are imported through foreign distributors. Since they bypass the US distributor there often is a savings to the buyer. The US distributor--despite getting the best prices due to quantity purchase power--mark up selling prices due to advertising and warranty service. Many legitimate camera stores offer a choice of US and Gray Market and provide buyers of gray market cameras with a in- store warranty. (Gray market warranties are actually honored outside the USA which of course is not practical.) As of now, two of the largest camera shops in the USA are selling the USA Warranty Nikon D7000 for $996 after rebate. Although you are right that overstock.com should have made it absolutely clear that the camera in question was grey market, it sounds like you got a nice deal so enjoy your camera and don't worry about.