When I recieved the product I was satisfied but after three months of ownership the track ball stopped working. This was a frustrating situation. Not being able to move the track ball to select other phone functions make this phone useless. The only way to make the track ball work again is to turn off the unit, remove the battery and wait 60 seconds. Sometimes this procedure works and sometimes it does not.
- How did the image on site compare with the actual product? Fair
- Was the product free of any manufacturer defects? yes
- Please tell us about the quality of the product. Good
Fairly reasonable phone, main issue with the keyboard is: - position of Z and Y is reversed oddly - No cursor keys for up/down/left/right Only way to wake the phone is via the power button -seems odd. What looks like a camera button on the side, does not take pics, it brings up the calendar for some unknown reason. Could not change this. Otherwise a pretty reasonable phone, although I had to stop using it because it began running very slowly after 2 weeks of use. Can't share the cellular connection via Wifi, but can do this via USB / Bluetooth and this works OK.