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My daughter loves it and uses it around the house and in the car. She has said the sound quality is good and the person on the other end of the call seldom even realizes she is using a wireless headset.
To be fair, this is only the 2nd bluetooth device I've owned, but the improvement in sound quality AND fit is amazing...oh, and did I mention that it looks great, too?!However, like some of the other reviewers, mine arrived withOUT the interchangeable earbuds, but one simple e-mail to Motorola's customer service and 4 days later, I received the replacements in the mail, free of charge.The only other negative - and it's minor - is the charger/case...you have to take the ear "hook" off in order to get the cover on the case...that doesn't make sense to me...
I finally found one that I can use. This one is simple and easy to use. It has good audio quality and does not hurt the ear. I did buy a soft foam earpiece covering to help make it softer in the ear.
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