This product is actually only the product key for Office 2010 Home and Business. Once you get the product, you can download the program and with the product code, intall the program. At the time you download the program, you have the opportunity to purchase a backup CD of the program for $$$ from Microsoft. I went from Office 2003 Professional to this version. I am not missing what I didn't get had I purchased the Office 2010 Professional. There are some changes to Word that might stymie one at first, but all in all, I really like this version of Office. I would recommend it to my friends and family.
- How did the image on site compare with the actual product? It was exact.
- Was the product free of any manufacturer defects? Yes
- Please tell us about the quality of the product. Qualitiy was very good.