With an Intel Core i7-720QM Quad-Core 1.6GHz processor, 4GB of memory, a 128GB hard drive and the Windows 7 Professional operating system, this Lenovo ThinkPad W510 Notebook PC is sure to please....more
I received the laptop within 3-4 days of ordering it. I was very disappointed. The laptop was extremely dirty, dusty, scratchy, .... It was in a very poor condition. I reached out to overstock through the chat interface from overstock.com. They couldn't be any nicer. They took care of the issue, shipped me a laptop with the 2-day delivery and arranged for the return of the one I had received. I was impressed. I received my new Lenovo W51 refurbished and it was nice and clean. THANK YOU OVERSTOCK for taking care of me.
As for the laptop, I followed the instruction to reset window-7. everything worked just fine. I addd a new drive in the CD-Bay, 16 gig of additional RAM and installed open-suse 12.3 with no issue. everything worked just fine with no complications. The laptop is fast and impressive. I am very pleased with my purchase.
The first one arrived missing a power cord, and loose in a box not strapped in with no packing material. Not the way you hope a $550 electronic will be treated. Then when I borrowed a cord from a friend to boot it up I found out that it was not the HiDef 1920 x 1080 screen that was promised but a low res version.
Overstock offered to replace it, but after waiting 10 days the second one they shipped while containing a power cord was also NOT the HiDef screen. Since it takes a while to get an OS set up and migrate programs and data over I am not sure what other specs are not as advertised but after contactin Overstock again on Fri I am still waiting for a response.
If you want a Thinkpad w510 and don't care about the specs then that is what this is. But if you want what is listed then order something else!
Please confirm the resolution of this laptop (lenovo thinkpad W510) is 1080 p (1920x1080) and has fingerprint scanner. Also, can i return it if i do not receive it without these or mentioned configurations?xenonflux on Feb 22, 2014Please enter a valid question.Answer This Question
Hello xenonflux, the Lenovo ThinkPad W510 1.6GHz 4GB 128GB Win 7 15.5" Laptop (Refurbished) comes with full HD 1920 x 1080 max resolution and no fingerprint scanner. Overstock.com has a 30 return policy. Please feel free to contact us again with any further questions. Thank you for shopping with us!overstockcustomercare1 on Feb 25, 2014
Other questions in the Q&A provide the answer that this laptop is a 43192PU, but that does not match the specifications listed in the product description. What I'm most concerned about is that the product description page lists a 128GB SSD and a 43192PU comes with a 320GB HDD. Could you verify which of these is true?heathaherrig on Feb 8, 2014Please enter a valid question.Answer This Question
Hello heathaherrig, unfortunately this item is out of stock. We currently do not have inventory to check, and cannot guarantee the item will be restocked. Thank you for shopping with us. overstockcustomercare1 on Feb 10, 2014
Hi rodney254, thank you for your inquiry. We are unable to disclose the manufacturer or refubisher of some of our products; however, Overstock.com stands behind every product we sell. When necessary we can contact suppliers if a product issue arises. We apologize for the inconvenience. overstockcustomercare1 on Dec 13, 2013
Hello qzmcz3, The Lenovo ThinkPad W510 1.6GHz 4GB 128GB Win 7 15.5" Laptop (Refurbished) the warranty is only good in the USA and come with a 90 day Distributor. Please feel free to contact us again with any further questions. Thank you for shopping with us!overstockcustomercare1 on Nov 7, 2013
Please answer the following questions:
1. Does this laptop have a card (SD) reader?
2. How much memory graphic card has?
3. Are taxes included in the price?
4. Is this laptop equipped with the new battery?
5. Does this laptop have 64 or 32 bit Windows 7 on it?
6. Does this laptop have a webcam installed?
Thank you in advance ^_^schnenokle on Oct 2, 2013Please enter a valid question.Answer This Question
Hello schnenokle, The laptop does have a card (SD) reader, the graphic card has 466 MB of memory, it is equipped with a refurbished battery, it has 64-bit Windows 7 and there is a webcam installed. Taxes are not included with the price. We are required to collect tax in Utah, Kentucky, Pennsylvania and North Carolina. Thank you for shopping with us. overstockcustomercare1 on Oct 9, 2013
Please confirm the laptop model - Lenovo 43192PU and it has a 1920 x 1080 display resolution.
Thank you.schaeffer12 on Sep 16, 2013Please enter a valid question.Answer This Question
Thank you for contacting us schaeffer12. We can confirm that the model number is: ThinkPad W510 and the display resolution is: 15.6" TFT LCD (1920 x 1080).
Please let us know if you have any further questions.overstockcustomercare1 on Sep 23, 2013
Hello mandyny, Yes the Lenovo ThinkPad W510 1.6GHz 4GB 128GB Win 7 15.5" Laptop (Refurbished) has a SSD hard drive. Please feel free to contact us again with any further questions. Thank you for shopping with us!overstockcustomercare1 on Sep 13, 2013
This description lists a Lenovo Thinkpad, but the picture shows and HP laptop.
Which is correct?dnoyes on Aug 15, 2013Please enter a valid question.Answer This Question
Thank you for shopping with us dnoyes. Computer is a Lenovo ThinkPad W510. I will pass this on to our team to change the picture. Have a great day and thank you again.overstockcustomercare1 on Aug 20, 2013
Just unboxed mine and I can confirm this is a Lenovo ThinkPad, not the HP pictured above (and still there as I write this). It looks like what I found when I did a web search on "Lenovo ThinkPad W510". It has quite some dust and dirt, and has obviously seen human hands, but it is the item I paid for.
Charging now. Haven't turned it on yet.edgarde on Aug 22, 2013
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The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late. More details
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