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Great laptop :D
 from Rockford, MI,  Apr 21, 2014

I had some shipping issues when getting this product. Fortunately I was able to get them resolved and my laptop only took 2 weeks to get to me. Other than that, the laptop was a little dusty on the inside but I was able to find that it uses an SSD, which is amazing. I replaced the RAM (bumped it up to 8gb) and it runs how a thinkpad should.

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Outstanding customer service
 from San Francisco CA,  Oct 20, 2013

I received the laptop within 3-4 days of ordering it. I was very disappointed. The laptop was extremely dirty, dusty, scratchy, .... It was in a very poor condition. I reached out to overstock through the chat interface from overstock.com. They couldn't be any nicer. They took care of the issue, shipped me a laptop with the 2-day delivery and arranged for the return of the one I had received. I was impressed. I received my new Lenovo W51 refurbished and it was nice and clean. THANK YOU OVERSTOCK for taking care of me. As for the laptop, I followed the instruction to reset window-7. everything worked just fine. I addd a new drive in the CD-Bay, 16 gig of additional RAM and installed open-suse 12.3 with no issue. everything worked just fine with no complications. The laptop is fast and impressive. I am very pleased with my purchase. Kayvan

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Not as described
 from Dallas,  Oct 15, 2013

The first one arrived missing a power cord, and loose in a box not strapped in with no packing material. Not the way you hope a $550 electronic will be treated. Then when I borrowed a cord from a friend to boot it up I found out that it was not the HiDef 1920 x 1080 screen that was promised but a low res version. Overstock offered to replace it, but after waiting 10 days the second one they shipped while containing a power cord was also NOT the HiDef screen. Since it takes a while to get an OS set up and migrate programs and data over I am not sure what other specs are not as advertised but after contactin Overstock again on Fri I am still waiting for a response. If you want a Thinkpad w510 and don't care about the specs then that is what this is. But if you want what is listed then order something else!

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