This is my computer and it's wonderful. Lenovo bought IBM' stock and factories so I'm basically working on an IBM Thinkpad, which was my first computer. The keys feel familiar, it works. The only problem with it is the sound system, which only goes up to 50% of capacity but I can listen to music on it but quietly.
Received box with a computer and power cord. Nothing else. No packing slip, instruction manual. NOTHING. Called and will have the instructions e-mailed to me. Then I can flip between 2 screens to get info instead of having a pamphlet. Warranty was another phone call to get a paper copy of it. Not a user friendly system.
The lap top had a bad screen. I was very disappointed. BUT! After contacting Overstock I had the label e-mailed to me and had it back in transit within 2 hours. Overstock handled this problem with the greatest of ease. I've only had one other problem with a delivery problem and they handled it the same prompt was. They are great to deal with. They were out of stock or I would have let them replace the lap top. Too bad. I'll use Overstock again and again..
- How did the image on site compare with the actual product? Good
- Was the product free of any manufacturer defects? NO!!!
- Please tell us about the quality of the product. This one arrived broken. Bad screen