Buyer Beware of "O" Refurbished Electronics
Feb 3, 2012
mjwilsonemig
from Houston TX,
Rating:1.0
This was the SECOND IBM Lenovo R400 2.26 GHz 160GB 14-inch Laptop (Refurbished) that Overstock sent. The first one had keyboard issues, we couldn't get past the initial setup process. The second one worked for a short time and then the WIFI connection stopped working. I sent it back. Overstock is suposedly sending a THIRD IBM Lenovo R400 2.26 GHz 160GB 14-inch Laptop (Refurbished) as soon as they get it, BUT I have lost faith in Overstock's quality and willingness to provide a solution.
I paid for EXPEDITED shipping for the FIRST laptop, BUT when I checked the status of my order and saw that it wasn't shipped on time I contacted Overstock via online chat. Both times I was assured it would be delivered ontime. The SECOND time I contacted "O" online chat I told the representative I would cancel the order since it hadn't shied, because I NEEDED a smalll laptop for a business trip and I NEEDED it on the date for which I paid EXPEDITED shipping. I SHOULD HAVE CANCELLED THE ORIGINA...
- How did the image on site compare with the actual product? It looks the same
- Was the product free of any manufacturer defects? No, the WIFI connection didn't work!
- Please tell us about the quality of the product. It seemed OK for about a week, UNTIL the WIFI stopped working!