Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
More details
* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
More details
Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
More details
The first system we got played DVD's as if they were severly scratched (after testing several DVD's including brand new one and using a lens cleaner several times) we decided to exchange it for a new one. The Cutomer Sevice rep was very polite and gave us no problems they sent out a new one and e-mailed us a shipping label, We got the second system set it up and there was the same problem. We decided to go buy a cheap little DVD palyer just to see if perhaps it was our tv causing the problem, this DVD played fine. So this replacement system was defective as well. We decided not to hassel with a second return and except the loss b/c the speakers were awesome and it was such a great deal. The system is great just cross your fingers that yours actually works.
I purchased the surround sound knowing that it was a reconditioned unit. However, I thought since it was reconditioned it would work. It does not. I have contacted the manufacturer and they are going to warranty the product. However, it has just been a hassel dealing with it. I wish the unit had been checked a little closer before resaleing it.
I was very impressed because of the price I paid for it, It was the lowest price on the net but it was refurbished. But when I got it to my house it was in mint condition. The sound is awsome, way better than my samsung that I brought 4 years ago. It does not have a clock and some of the features takes some getting use to but over all this was a good buy.
How often do you shop at Overstock.com? Few times a year
Our Online Best Price Match means we'll match any price of our online competitors, whether you've purchased the product or not.
Have you already purchased this product from Overstock.com?
Found it Cheaper?
Did you find this product cheaper? Please fill out all fields in this form, and we will contact you in 2-4 business days to place the order at the confirmed lower price. Be sure to include your telephone number in the "Optional Message" for the quickest response. To learn more about our Online Best Price Match, click here.
;){kind=link}
