WHEN I TALKED TO A CUSTOMER REP BEFORE I ORDERED THIS ITEM, I WAS TOLD IT CAME WITTH THE NEEDED SOFTWARE TO DOWNLOAD AND PRINT THE PHOTOS TO MY COMPUTER. WHEN I RECIEVED THE ITEM THERE WAS NO SOFTWARE AND WAS TOLD IN THE INSTRUCTION MANUAL TO LOG ONTO THE KODAK WEBSITE TO DOWNLOAD THE SOFTWARE. WHEN I WENT TO THE WEBSITE AND CALLED THE PHONE NUMBER, I RECIEVED A RECORDING SAYING KODAK NO LONGER HAS SOFTWARE AVAILABLE FOR ANY OF THERE CAMERAS, THEREFORE I HAD TO RETURN THE ITEM.
The product itself is great. Overstock.com was terrible with their ability to ship the correct item. I ordered the camera with the bundle included and I received only the camera the first time, and it was blue, not silver. When I called customer care they advised me to return the camera and they would ship out the correct item that supposed to include the camera with the extra bonus pack. When I received the second shipment, it contained only the camera again in blue. I contacted customer care again and they were supposed to ship out the bonus pack to me. When I received that order it only contained 3 of the 6 items listed. Finally, I contacted customer again and they finally just gave me back $XX so I could go buy the missing items from ********. Customer care team was very professional dealing with this problem, but their warehouse was absolutely terrible with shipping the correct items.