I'm so happy i bought this product. I bought them for my little cousins, all under 10 for Christmas. I started putting music on them already, and the only problem i can see is that it takes a little while for the music to download to the player, however i found that my computer at work downloads them much faster than my computer at home, so of course the rate of speed is dependant upon the processor on your PC, but once they are on there its great. Because it was for their christmas i had to have my nephew to try it out and it seems that he maneuvers well once he gets the hang of it. Its easy to view, easy to get to what you want. I love it.The picture of course isn't as great as some expensive ones but for children 13 and under. It would be a great investment. But, Buy new ear phones, the ones that it came with are extremely hard to fit in your ear if you have small ears. Even I can't get them in my ears at all, ear buds that go INTO the ear is best if you are buying for children, and the sound of the ones that came with it isn't great either but kids won't even notice that. THUMBS Up to the manufacturer of this product.