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Personalized Product Recommendations
The customer service from OverStock was excellent. The first laptop I ordered had some problems, but I believe this problem should have been detected by IBM who refurbished the laptop. When I asked for an exchange...no problem. I was shipped a new laptop and a return shipping label. If you are in the market for a "new" laptop, I believe you are better served with a ~$2,000 list price IBM that has been refurbished than something "brand new" at twice the used IBM price. The OS is XP...but I am fine with that. The "guarantee" by OverStock means a lot in this situation.
I love a ThinkPad and have owned several of them . This refurbished one, purchased for my husband, however, was scratched up (minor issue), and could not be used (major issue). When I attempted to start the computer it went into a hang state and never would go beyond that point. After several attempts I had to return the item. The return was handled with good service and the refund issued promptly.
I am very happy with this product. I haven't had a single problem with it and think it is well worth the price.
My sister-in-law wanted something that was reliable and inexpensive. She wasn't looking for anything with a fancy graphic card for gaming or a hard drive capable of storing the national archives. She was looking for something that she could use to go on-line and make purchases, check Facebook, and perhaps watch a movie. This met all of her needs. I matched this up with a wireless router and she's in business!
This laptop was so great i order another for school. OOOps that one had a bad battery. However this one works fine with Google chrome
Like the computer but wish that the programs were more up to date. Example: Explore 6.0
Leaves our warehouse in 1-3 business days. *
The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late. More details
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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