They sent me a clearly used item that has been pulled from an old phone with crusty finger prints on it. To top it off, they sent the wrong item with a different part number which doesn't work in the phone that is listed. Then I contact customer service to get a refund and they give me the run around and tell me to call and sit on the phone to get this resolved. What's the point of online ordering convenience if I have to deal with the hassle of wrong item, old item, and on top of that have to deal with someone on the phone. Why have an email or chat customer service if they can't do anything about problem?
The battery works well. But thatís was not the problem. It took 16 days to receive order. And when I call DHL to find out where my order was the cust servers told me if Iím not satisfied then I should use FedEx or UPS. Then told me that I donít listen when all I wanted to know was were the order was. The cust service tech was surprised when I asked to speak to manager. I was tired of waiting and the day before I received order. So to sum up the product was good no problems but the shipping method really sucked and overstock should really rethink their shipping arrangements.
How did the image on site compare with the actual product? image was good. was able to visually see details
Have had the batteries ( I purchased 2 because of usage ) for almost a month now. They last about 10 hours on a full charge. I'm a heavy user, My phone is 3 years old so had to replace the original one. They are only 1500mAh, this is why they die quickly, but the phone still does everything as I need. So the price is a steal.
How did the image on site compare with the actual product? Just as it was shown, just as received.
Was the product free of any manufacturer defects? Product was received with no problems.
Please tell us about the quality of the product. The item itself is exactly as it indicated it would be.
I got a used battery pulled from an old phone with crusty finger prints on it and the wrong part number.workingman2 on Jul 19, 2013
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Usually leaves our warehouse in 1-2 business days.
Standard Return Policy for Electronics:
The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late. More details
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