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Excellent
 from Calif,  Jun 3, 2014

Everything Overstock said it would be. Wife is very happy with this laptop. Would buy again.

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Jury's Out
 from Los Angeles, CA,  May 16, 2014

I am disappointed in this laptop. First, it arrived and the new laminate cover that was put on has bubbles underneath that I can't get out. Next, I've had it one day and I already had to take it to a repair shop to address some setting/code issue that was preventing the battery from charging. To top it off, I didn't purchase the warranty when I ordered this laptop and SquareTrade won't warranty reconditioned laptops purchased on Overstock. When I tried to purchase a warranty through Overstock, they won't sell it now despite my having had it in my possession less than 24 hours. I've got fingers crossed the battery issue is resolved and I won't experience any further problems. Lesson learned. Expect issues w/ reconditioned products and get the warranty at the time of purchase. Or if you have the money, spend more upfront to buy new. You get what you pay for - or don't in this case.

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Rating
No surprises
 from Idaho Falls, ID,  Jul 31, 2014

When my computer arrived (just a short one day delay after anticipated delivery date) there were NO negative surprises.! A small scratch on the cover, did not diminish the quality of this purchase. I will definitely check for things needed here first as the prices are terrific.

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Rating
Problem with delivered item, problem promptly solv
 from Murfreesboro, TN,  Oct 23, 2014

First laptop delivered booted but failed in W7. Used Bios to diagnose problem - bad hard drive (probably damaged in transit). Called Overstock. Almost as fast as I could blink my eye (actually, less than 5 minutes phone time wait+resolve), they had another laptop on its way - and it arrived a day or two before my free UPS return reached them. My new laptop is all I expected it to be, and thank the heavens, it runs W7 Pro, not W8!

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Rating
Dell Laptop
 from Meridian, ID,  Aug 28, 2014

This is a top quality laptop at a fraction of the costs I found elsewhere.

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