Computers and Electronics returns must be initiated within 20 days of the purchase date.* The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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Being a college student, the most important things on a laptop in my eyes are the webcam (to communicate with family members and friends back home) and the Internet (for research purposes along with social websites). The HP Pavillion was easy to set up and runs very smoothly. My only complaint so far is that my laptop has suddenly obtained a virus. From the looks of things, it has something to do with the Total Security software that either came with the computer or was already on the computer. I'm still trying to figure out what's wrong and how to get rid of it. Other than that, I can't complain about any of the features that some with the HP Pavillion. The webcam works great with my webchat software (Skype) and hasn't caused me any problems.
Sleek and beautiful..with a great keyboard and screen. It may be a little wider and heavier than others. Very user friendly. It has all the features I need and enjoy. Looks brand new to me.
Hi,while performance is not an issue,my laptop seems to be broken from behind.There is a dent types line which clearly depicts there was some problem.Please look into such issues.
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