I was pleasantly surprised at the general appearance and performance of the refurbished computer. It performed perfectly out-of-the-box. The inclusion of a set of system disks made it a more useful (and ultimately reliable) product than many new machines (which often do not include these disks). The total absence of "bloatware" was appreciated.
- How did the image on site compare with the actual product? Identical
- Was the product free of any manufacturer defects? Yes
- Please tell us about the quality of the product. Computer had the appearance and performance of a new machine.
I'm not unhappy with this, as I primarily want a large black box that sits under a desk that will not tempt anyone and it won't sustain the accidental damage that a laptop is expose to. I would have preferred an HP mouse and an HP keyboard instead of the provided new keyboard and mouse, which appear to be the cheapest things available, but I still have my old mouse and keyboard to use, so this is not a huge issue. Initial set up was quick. Running updates and minor configuration took another hour (not bad). The inspector's checklist seemed to correspond to a different type of computer, as many of the items checked off as "pass" really were not applicable, so I won't rely on the inspection. This may have been a pricey machine when it was new on the market (the original software on it was Windows Vista downgraded to Windows XP, prior to being refurbished) and I expect it will last for a long time. There appears to be a good amount of room in the case to expand, if desired. There are a good number of ports. The power switch is recessed, so it is unlikely to power down by accident It is not flashy, but it will get the job done.
the computer works fine but I was a little disapointed that it contained no software/programs
- How did the image on site compare with the actual product? match
- Was the product free of any manufacturer defects? yes, but immediately had security issues
- Please tell us about the quality of the product. seems ok