This is the 2'nd refurb machine I have purchased from Overstock in a month. The first arrived quickly, the second took a week to arrive. The first was cosmetically damaged; the second was in good condition (some wear but not enough to be objectionable). Once up, both machines seem to run well. Two minor problems getting the second machine up: (1) The machine was, as ordered, shipped with Windows 7. The final OS install steps need to be done by the customer. These steps are trivial, but the accompanying instructions (they were for XP, not for Windows 7) were wrong. Ignoring the instructions and making seemingly appropriate choices seemed to work. (2) The PC would not recognize the keyboard. Fortunately a pop-up keyboard allowed me to click my way through the install process. By swapping keyboards I later determined that the new USB keyboard shipped with the PC was defective. Other than these QA problems, and the website’s failure to notify the purchaser that refurbished machines may have three years worth of wear-and-tear, I am pleased with these purchases.
- How did the image on site compare with the actual product? image was an accurate rendering of product
- Was the product free of any manufacturer defects? keyboard was dead, pc seems good
- Please tell us about the quality of the product. keyboard DOA. OS install instructions were for XP rather than Windows7
- Would you recommend this to a friend? Yes