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Positive review
 from Kitty Hawk, NC,  Nov 20, 2012

I was very happy with this purchase. The computer arrived ready to use with everything intact.

  • How did the image on site compare with the actual product? the image was identical to the actual product
  • Was the product free of any manufacturer defects? yes
  • Please tell us about the quality of the product. very high quality
  • Would you recommend this to a friend? Yes
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Rating
Never again!
 from Memphis, TN,  Jul 26, 2013

Purchased this laptop December 19,2012. On July 24, 2013, the hard drive failed. According to the HP website the laptop is out of warranty by 2 months because Overstock.com received the laptop in May 2012 and that was when the warranty started. Of course, that is absolutely ridiculous, however, I am now in the process of going back and forth with customer service reps (with limited English) from HP to get this nonsense resolved. It was a good bargain on the front end, but after I spend goodness knows how much time to resolve this, it's really not worth it. I will never purchase an HP product again and will definitely refrain from purchasing electronics from Overstock.com. They did nothing wrong, but they also cannot police the manufacturers whose products they sell.

  • How did the image on site compare with the actual product? spot on
  • Was the product free of any manufacturer defects? no
  • Please tell us about the quality of the product. awful
  • Would you recommend this to a friend? No
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Rating
Overstock update the actual laptop picture?
 from Orlando, FL,  Feb 14, 2013

When my laptop arrived, I wasn't expecting a dark navy blue. The pictures, it seems black. Not a major problem but overall computer is great! not complicated to start! very good

  • How did the image on site compare with the actual product? Not clearly
  • Was the product free of any manufacturer defects? yes
  • Please tell us about the quality of the product. good
  • Would you recommend this to a friend? Yes
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